Responsible:

client

Estimated duration:

1 calendar day

The first step in obtaining a power supplementation is to submit a request – either from your online account or physically at one of your electricity supplier’s customer service offices.

 

 

Create an online account

You can find power supplementation requests here. Make sure that when completing the connection request, you check “dezvoltarea unui utilizator existent”. In addition to the power supplementation request, you also need to submit other documents at this stage, which you can find in the “Requests for connection to the power grid” section on the Requests and Documents page.

Responsible:

distributor

Regulated duration:

10 working days

We evaluate the submitted request and documentation and will provide a response within a maximum of ten working days – either in your account (if you submitted the documents online) or through your supplier.

Create an online account

At the same time, you will receive the invoice for issuing the ATR. We will send you the ATR after you have paid this invoice. Information about the costs of issuing the ATR and connection can be found here. For payment, follow the instructions on the invoice.

Responsible:

distributor

Regulated duration:

30 working days

We, the distribution operator, determine the technical connection solution (installation route and necessary materials) within a maximum of 30 working days and, based on this, the connection costs. These details will be included in the ATR, a document we issue, but which will only reach you after you have paid the invoice mentioned above.

 

After obtaining the ATR, you can contest it if, for example, the proposed connection solution does not seem suitable. You can do this by submitting a request online through your account or physically through your supplier, within a maximum of 30 calendar days from receiving the ATR. You will receive our response within a maximum of 30 calendar days.

Create an online account

Responsible:

client

Estimated duration:

1 calendar day

For the actual connection works to begin, you need to decide whether they will be carried out by us, the distribution operator, or by a company certified by the National Energy Regulatory Authority (ANRE). The list of ANRE-certified companies can be found here. You will then need to pay the invoice for issuing the ATR if you have not done so already. As soon as you have the ATR, download the request for signing the connection and design/execution contract here. Complete it and send it to us either through your online account or through your supplier.

Create an online account

Responsible:

distributor

Regulated duration:

5 working days

We will evaluate your request and return with the proposed connection contract within a maximum of five working days.

Responsible:

client

Estimated duration:

1 calendar day

You sign the connection to the power grid contract received from us.

Responsabil:

client

Estimated duration:

15 calendar days

You pay the connection costs, which are included and detailed in the connection contract.

Responsible:

distributor or a firm

Estimated duration:

30 calendar days

The distributor or the ANRE-certified company you have chosen will design and execute the connection to the power grid works. At this stage, additional documents/approvals for the works may be required, which will be obtained by the project executor. These documents/approvals will reach us either through your online account or through your supplier. Once all approvals have been obtained, execution works will begin, which must be completed within a maximum of 30 calendar days.

Create an online account

Responsible:

client

Estimated duration:

1 calendar day

An ANRE-certified company of your choice prepares the user installation file, which includes several necessary documents for the connection to the power grid process to continue. You will pay a negotiated amount directly to the chosen company for preparing the file. The complete file must reach us – either through your online account, through your supplier, by email (to the address indicated in the ATR), or directly by uploading it here.

Responsible:

distributor

Regulated duration:

5 working days

We verify the executed works, and if everything is in order, we commission the connection installation (the installation outside your property up to the meter).

Responsible:

distributor

Regulated duration:

3 working days

Within a maximum of three days after completing the previous step, we issue a new connection certificate.

Responsible:

distributor

Regulated duration:

5 working days

We will energize the user installation and reprogram the meter.

Responsible:

distributor

Estimated duration:

30 calendar days

At the end of the connection to the power grid process, we will adjust the costs based on the expenses stated in the ATR and other documents submitted by the project executor. After cost adjustment, if applicable, we will reimburse you (directly or through the executor) part of the expenses incurred for the connection, based on a calculation formula established by ANRE.