Consumers


Connection to the power grid

Energy consumption measurement

Claims and documents

Compensation payments

Legislation and procedures

Manual limitations and disconnections
Are you a business client? Then you should know that specific measures, such as manual limitations and disconnections, may be applied by the distribution operator in the event of a national energy system (SEN) deficit. The limitation regulations define the conditions under which the maximum operational power of major electricity consumers is reduced to the minimum technological power in exceptional situations. The manual disconnection regulations specify the conditions under which certain major consumers are manually disconnected in case of an energy shortage in the national system—an extremely rare occurrence. At the national level, these regulations are updated semi-annually (for April-September and October-March periods), based on consumer lists submitted by distribution operators and the transmission system operator. These lists include consumer information, the power supply lines, the disconnected power, and the limited power levels.