Frequently asked questions

Find out the answers to your questions related to the power distribution network in the areas we manage the power grid: Banat, Dobrogea and Muntenia. Watch our tutorials below to find out how to read the data displayed by a smart meter and the benefits this modern technology brings to you, what you have to do to connect to the power distribution network, and also what impact can severe weather condition have on the grid or what you can do when you notice energy theft.

General info:

Notices and complaints:

Technical support:


Connection to the grid services:

Compensations and indemnities