{"id":18803,"date":"2024-10-30T13:33:43","date_gmt":"2024-10-30T13:33:43","guid":{"rendered":"https:\/\/www.reteleelectrice.ro\/clienti\/consumatori\/"},"modified":"2025-07-16T12:41:32","modified_gmt":"2025-07-16T12:41:32","slug":"consumers","status":"publish","type":"page","link":"https:\/\/www.reteleelectrice.ro\/en\/clients\/consumers\/","title":{"rendered":"Consumers"},"content":{"rendered":"<body><p><!--  ADD patern code from wp code editor --><\/p>\n\n    <section id=\"\" class=\"block-hero\">\n                    <div class=\"top-hero\">\n                <div class=\"left\">\n                                                                                    <h1 class=\"title-hero\">Consumers<\/h1>\n                                                                <div class=\"text-hero\"> If you are one of our residential or business clients, this information is for you. Learn about the connection to the grid process, how we measure energy consumption, and the types of requests you can submit to us.<\/div>\n                                                        <\/div>\n                        <div class=\"right\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"920\" height=\"400\" src=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/consumatori_1af0ca.webp?w=920&amp;h=400&amp;crop=1\" class=\"attachment-hero size-hero\" alt=\"Tat\u0103 \u0219i fiic\u0103 sub lumini de exterior.\" srcset=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/consumatori_1af0ca.webp 920w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/consumatori_1af0ca.webp?resize=300,130 300w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/consumatori_1af0ca.webp?resize=768,334 768w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/consumatori_1af0ca.webp?resize=152,66 152w\" sizes=\"auto, (max-width: 920px) 100vw, 920px\">                <style type=\"text\/css\">\n                    @media only screen and (max-width: 1200px) {\n                        .block-hero .top-hero .main-slide .right img {\n                            object-position:\n                                                            % 0%;\n                        }\n                    }\n                <\/style>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n<section id=\"\" class=\"block-breadcrumbs\">\n    <ul id=\"breadcrumbs\" itemprop=\"breadcrumb\" class=\"breadcrumbs\"><li><a rel=\"home\" href=\"https:\/\/www.reteleelectrice.ro\/en\/\"><\/a><\/li><\/ul><\/section>\n\n    <section id=\"\" class=\"block-cardimage per-row-three\">\n                    <div class=\"card-image\">\n                <div class=\"image-cards\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"392\" height=\"150\" src=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/racordarea-la-reteaua-electrica-de-distributie_fd7e30.webp?w=392&amp;h=150&amp;crop=1\" class=\"attachment-cardsthree size-cardsthree\" alt=\"Cuplu care se relaxeaz\u0103 \u00eentr-un living confortabil, iluminat ambiental eficient.\" srcset=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/racordarea-la-reteaua-electrica-de-distributie_fd7e30.webp 392w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/racordarea-la-reteaua-electrica-de-distributie_fd7e30.webp?resize=300,115 300w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/racordarea-la-reteaua-electrica-de-distributie_fd7e30.webp?resize=172,66 172w\" sizes=\"auto, (max-width: 392px) 100vw, 392px\">                <\/div>\n                <div class=\"text-container-cards\">\n                                            <div class=\"title-text\">\n                                                            <h3 class=\"title-cards\">\n                                    Connection to the power grid                                <\/h3>\n                                                                                        <div class=\"text-cards\">\n                                    Are you building a home or planning to purchase a house that needs to be connected to the power grid? Discover the steps you need to follow, as well as the costs and required documents.                                <\/div>\n                                                    <\/div>\n                                                                <a class=\"global-button global-button-transparent button-arrow-transparent\" href=\"\/connection-to-the-grid\/\" title=\"Learn more \" target=\"_self\">\n                               Learn more                         <\/a> \n                                        <\/div>\n            <\/div>\n                    <div class=\"card-image\">\n                <div class=\"image-cards\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"392\" height=\"150\" src=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/masurarea-consumului-de-energie.webp?w=392&amp;h=150&amp;crop=1\" class=\"attachment-cardsthree size-cardsthree\" alt=\"Tehnician electric verificand un contor inteligent intr-un panou de distributie\" srcset=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/masurarea-consumului-de-energie.webp 392w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/masurarea-consumului-de-energie.webp?resize=300,115 300w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/masurarea-consumului-de-energie.webp?resize=172,66 172w\" sizes=\"auto, (max-width: 392px) 100vw, 392px\">                <\/div>\n                <div class=\"text-container-cards\">\n                                            <div class=\"title-text\">\n                                                            <h3 class=\"title-cards\">\n                                    Energy consumption measurement                                <\/h3>\n                                                                                        <div class=\"text-cards\">\n                                    Measuring electricity consumption is an essential service we offer to our customers. Stay informed! Update your knowledge about energy consumption measurement, consumption points, and smart meters.                                <\/div>\n                                                    <\/div>\n                                                                <a class=\"global-button global-button-transparent button-arrow-transparent\" href=\"\/measurement\/\" title=\"Learn more \" target=\"_self\">\n                               Learn more                         <\/a> \n                                        <\/div>\n            <\/div>\n                    <div class=\"card-image\">\n                <div class=\"image-cards\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"392\" height=\"150\" src=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/cereri-si-documente_e73410.webp?w=392&amp;h=150&amp;crop=1\" class=\"attachment-cardsthree size-cardsthree\" alt=\"Persoan\u0103 care completeaz\u0103 sau descarc\u0103 online cereri \u0219i documente din sec\u021biunea dedicat\u0103 a distribuitorului.\" srcset=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/cereri-si-documente_e73410.webp 392w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/cereri-si-documente_e73410.webp?resize=300,115 300w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/cereri-si-documente_e73410.webp?resize=172,66 172w\" sizes=\"auto, (max-width: 392px) 100vw, 392px\">                <\/div>\n                <div class=\"text-container-cards\">\n                                            <div class=\"title-text\">\n                                                            <h3 class=\"title-cards\">\n                                    Claims and documents                                <\/h3>\n                                                                                        <div class=\"text-cards\">\n                                    Find forms and useful guides for the connection process, learn how to notify us when changing your electricity supplier, how to request a power supplementation, how to claim indemnities for damaged appliances, and how to become a prosumer.                                <\/div>\n                                                    <\/div>\n                                                                <a class=\"global-button global-button-transparent button-arrow-transparent\" href=\"\/requests-documents\/\" title=\"Learn more \" target=\"_self\">\n                               Learn more                         <\/a> \n                                        <\/div>\n            <\/div>\n                    <div class=\"card-image\">\n                <div class=\"image-cards\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"392\" height=\"150\" src=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/acordarea-compensatiilor.webp?w=392&amp;h=150&amp;crop=1\" class=\"attachment-cardsthree size-cardsthree\" alt=\"B\u0103rbat care lucreaz\u0103 de acas\u0103, \u00eentr-un living modern.\" srcset=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/acordarea-compensatiilor.webp 392w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/acordarea-compensatiilor.webp?resize=300,115 300w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/acordarea-compensatiilor.webp?resize=172,66 172w\" sizes=\"auto, (max-width: 392px) 100vw, 392px\">                <\/div>\n                <div class=\"text-container-cards\">\n                                            <div class=\"title-text\">\n                                                            <h3 class=\"title-cards\">\n                                    Compensation payments                                <\/h3>\n                                                                                        <div class=\"text-cards\">\n                                    Has your home been without electricity for more than 20 hours? Have you submitted a connection to the power grid request and not received a response? Find out what compensation you are entitled to if we fail to meet the performance standards.                                <\/div>\n                                                    <\/div>\n                                                                <a class=\"global-button global-button-transparent button-arrow-transparent\" href=\"\/information\/performance-standard\/compensation\/\" title=\"Learn more \" target=\"_self\">\n                               Learn more                         <\/a> \n                                        <\/div>\n            <\/div>\n                    <div class=\"card-image\">\n                <div class=\"image-cards\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"392\" height=\"150\" src=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/legislatie-si-proceduri_7e4c43.webp?w=392&amp;h=150&amp;crop=1\" class=\"attachment-cardsthree size-cardsthree\" alt=\"Semnare contract \u00eentr-un mediu de afaceri.\" srcset=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/legislatie-si-proceduri_7e4c43.webp 392w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/legislatie-si-proceduri_7e4c43.webp?resize=300,115 300w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/legislatie-si-proceduri_7e4c43.webp?resize=172,66 172w\" sizes=\"auto, (max-width: 392px) 100vw, 392px\">                <\/div>\n                <div class=\"text-container-cards\">\n                                            <div class=\"title-text\">\n                                                            <h3 class=\"title-cards\">\n                                    Legislation and procedures                                <\/h3>\n                                                                                        <div class=\"text-cards\">\n                                    Our activity as a distribution operator is regulated by competent authorities and internal procedures. Learn more about electricity distribution to users by reading the legislation that governs our services.                                <\/div>\n                                                    <\/div>\n                                                                <a class=\"global-button global-button-transparent button-arrow-transparent\" href=\"\/information\/law-procedures\/\" title=\"Learn more \" target=\"_self\">\n                               Learn more                         <\/a> \n                                        <\/div>\n            <\/div>\n            <\/section>\n\n\n<section id=\"\" class=\"block-whitecontainer\">\n    <div id=\"page-wrap\">\n        <div class=\"tabs\">\n            <div class=\"acf-innerblocks-container\">\n<section id=\"sen\" class=\"block-customcolumns \">\n    <div class=\"column-blocks\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;flex-basis:33%\">\n<figure class=\"wp-block-image size-full has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"8660\" height=\"5773\" src=\"http:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/limitari-si-deconectari-manuale.webp\" alt=\"\" class=\"wp-image-9950\" style=\"border-radius:12px;aspect-ratio:3\/2;object-fit:cover\" srcset=\"https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/limitari-si-deconectari-manuale.webp 8660w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/limitari-si-deconectari-manuale.webp?resize=300,200 300w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/limitari-si-deconectari-manuale.webp?resize=768,512 768w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/limitari-si-deconectari-manuale.webp?resize=1024,683 1024w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/limitari-si-deconectari-manuale.webp?resize=1536,1024 1536w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/limitari-si-deconectari-manuale.webp?resize=2048,1365 2048w, https:\/\/www.reteleelectrice.ro\/wp-content\/uploads\/limitari-si-deconectari-manuale.webp?resize=99,66 99w\" sizes=\"auto, (max-width: 8660px) 100vw, 8660px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;padding-top:0;padding-bottom:0\">\n<h4 class=\"wp-block-heading\" id=\"h-manual-limitations-and-disconnections\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--20)\">Manual limitations and disconnections<\/h4>\n\n\n\n<p style=\"padding-top:0;padding-bottom:0\">Are you a business client? Then you should know that specific measures, such as manual limitations and disconnections, may be applied by the distribution operator in the event of a national energy system (SEN) deficit. The limitation regulations define the conditions under which the maximum operational power of major electricity consumers is reduced to the minimum technological power in exceptional situations. The manual disconnection regulations specify the conditions under which certain major consumers are manually disconnected in case of an energy shortage in the national system\u2014an extremely rare occurrence. At the national level, these regulations are updated semi-annually (for April-September and October-March periods), based on consumer lists submitted by distribution operators and the transmission system operator. These lists include consumer information, the power supply lines, the disconnected power, and the limited power levels.<\/p>\n<\/div>\n<\/div>\n\n<\/div>\n<\/section>\n<\/div> \n        <\/div>\n    <\/div>\n<\/section><\/body>","protected":false},"excerpt":{"rendered":"<p>If you are one of our residential or business clients, this information is for you. Learn about the connection process, how we measure energy consumption, and the types of requests you can submit to us.<\/p>\n","protected":false},"author":15,"featured_media":9929,"parent":18800,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18803","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Consumers | Retele Electrice<\/title>\n<meta name=\"description\" content=\"Find out what services we offer to our residential and business clients and how you can benefit from them.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reteleelectrice.ro\/en\/clients\/consumers\/\" 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